House Rules
- A valid ticket is required for entry
- Socks must be worn at all times
- Please wear clothing suitable for exercise
- Children under 7 years old are not allowed to enter VS CHALLENGE
- Follow staff instructions at all times
- No outside food or drink
- Guests who are pregnant, under the influence of alcohol, or have heart, neck or spinal conditions cannot take part
- The management reserves the right to refuse entry.
FAQ
How do I buy tickets?
Buy on-site or online. See the Pricing section for ticket types and prices.
What should I wear?
You are advised to wear comfortable and appropriate sports attire to ensure safety and ease of movement during physical activities and bring socks, which must be worn at all times during play.
Can I leave & re-enter?
Yes, as long as it is still within the valid time period.
Can guests with disabilities take part?
Many activities can be played by guests with visual, hearing, hand or arm, or leg impairments, and by wheelchair users, depending on the activity. Each card on the Activities page has an Activity Requirements popup with the details. Guests with neck or spinal conditions cannot take part in any activities. Our staff are happy to help.
What is the best time to visit?
Weekends are usually busiest between 2:00 PM and 6:00 PM. For a potentially less crowded experience, consider visiting outside these hours.
Is there an age or height restriction?
There is no height restriction. However, children under 7 years old are not permitted to enter. Certain activities have a maximum weight limit of 100 kg.
Do children need to be accompanied by an adult?
No, parental supervision is not compulsory. However, a parent or guardian must sign the digital waiver form before the child is allowed to enter.
Are lockers available for personal belongings?
Free lockers are available for customer to keep their personal belongings. A replacement fee will apply for any lost locker key.
Can I get a refund if I decide not to play?
Tickets are non-refundable once purchased.
Are toilets and prayer rooms available?
Toilets and prayer rooms are not available within VS CHALLENGE. However, customer can access these facilities within the mall.
Contact us
Can’t find your answer? Message us and we will get back to you.


Buy Tickets Online (Coming Soon)